Gorgeous Groovy Gifts offers a 100% Satisfaction Money Back Guarantee on all purchases, excluding postage & handling charges. Returns or exchanges are accepted within 30 days of receiving your item. Please email Gorgeous Groovy Gifts with your details if returning an item as soon as you are able.
Change of mind - Buyer is responsible for return postage if you change your mind or find it cheaper somewhere else.
All returns must be in an unused / undamaged condition and in original packaging.
Refunds will be processed once the items are received and inspected. Refund will be given on item only not postage.
It is also suggested that items are returned with signature and tracking to ensure it arrives safely. Refunds will be processed once we have received and inspected.
Damaged or not as described - We will pay for return postage if items is not as described or damaged. If damaged we will ask you send us an image of the damaged item.
For items posted free, the refund will be 20% less than purchase price.
Let us help each other in all situations.